Excellent customer service
Founded on the goal of providing a direct relationship between Participating Providers and GEHA, PPO USA Network excels in customer service. We want to make participating in our network as easy and hassle-free for you as possible. Our Provider Relations Department, at (800) 821-4991, Option 2, is here to assist you with any network questions or information you may need. If you leave a message, one of our Provider Relations team members will call you back within 2 business days.

Prompt claims payment
GEHA will reimburse your office in an accurate and timely manner. In fact, 80% of all GEHA claims are reimbursed within 10-12 working days of their receipt.

Directed business
GEHA has as much as a 20% financial incentive for its health plan members to select PPO USA Network Participating Providers vs. out-of-network providers. GEHA directs its members to you through online and telephone directories and customized printed provider listings.

Valued partnership
PPO USA Network is truly a home-grown network. We pride ourselves on being highly responsive to our Participating Providers. We value our partnership with you and appreciate the opportunity to work with you to deliver health care services to our members.

Becoming a PPO Provider for GEHA
If you are a doctor, facility, hospital or medical group in the PPO USA Network service area and would like to join our network, we invite you to contact us.

If you are a medical provider outside of the PPO USA Network service area and are interested in becoming a PPO provider for GEHA, please call our PPO Nominations Specialist at (800) 821-6136, then press 1 twice, then press 4258; or our PPO Service Representative at (800) 821-6136, then press 1 twice, then press 4250.

GEHA's new line of business

In 2010, GEHA was selected by the federal government to administer the Pre-Existing Condition Insurance Plan (PCIP) in more than 20 states. GEHA is using the PPO USA Network to offer an in-network PPO option for the PCIP in the following states: